Privacy Policy

Last updated: 15 September 2026

iDataHost ("we", "us", "our") respects your privacy. This policy explains what information we collect when you use our website and hosting services, how we use it, and the choices you have.

Information we collect

Account details you provide: name, email address, postal address, phone number and company name.
Billing information processed by our payment providers (we do not store full card numbers on our servers).
Technical data such as IP address, browser type and pages visited, collected automatically to operate and secure the service.
Support communications you send us (tickets, emails, live chat).

How we use your information

To provide, maintain and bill for your hosting, domain and related services.
To respond to support requests and send service-related notices.
To detect, prevent and investigate abuse, fraud and security incidents.
To comply with our legal obligations.

Cookies

We use essential cookies to keep you signed in and to remember preferences. We do not use cookies to sell your data. You can control cookies through your browser settings.

Sharing with third parties

We share data only with providers that help us run the service — for example our billing system, payment gateways, domain registrars and datacentre partners — and only as needed to deliver your services. We do not sell your personal information.

Data retention & security

We keep your data for as long as your account is active and as required for legal and accounting purposes. We use industry-standard safeguards to protect it, though no method of transmission or storage is completely secure.

Your rights

You may request access to, correction of, or deletion of your personal data, subject to our legal record-keeping obligations. Contact us to make a request.

Questions about this policy? Contact us at support@idatahost.com or via our contact page.